Terms & Conditions

Last updated: 27 August 2026

Welcome to Void Cat Co. These Terms & Conditions govern your use of our website and any purchases made through our online store.

By accessing our website or placing an order with Void Cat Co, you agree to these Terms & Conditions.

1. About Void Cat Co

Void Cat Co is an online print-on-demand store selling apparel and other merchandise.

Because our products are produced on demand, some items may be manufactured and fulfilled by third-party production and fulfilment partners.

2. Using Our Website

You agree to use our website only for lawful purposes and in a way that does not:

Violate applicable laws or regulations
Infringe the rights of another person or business
Interfere with the operation or security of our website
Attempt to gain unauthorised access to our systems
Use our website for fraudulent or abusive activity

We may restrict or suspend access to our website where we reasonably believe these Terms have been breached.

3. Product Information

We aim to display our products, descriptions, images, colours, sizes, and other details as accurately as possible.

However, because products are manufactured through print-on-demand processes:

Colours may vary slightly from what appears on your screen
Print placement and sizing may vary slightly between products
Minor manufacturing differences may occur
Product colours may vary depending on the garment, fabric, printing method, or production facility

These small variations are normal and are not necessarily considered defects.

4. Pricing

All prices displayed on our website are shown in the currency indicated at checkout or elsewhere on the website.

We may change our prices at any time without prior notice.

The price charged for an order will be the price displayed and confirmed when the order is placed, subject to any obvious pricing or technical errors.

Shipping charges, taxes, duties, or other applicable fees may be added separately where relevant.

5. Orders

When you place an order, you are responsible for ensuring that all information provided is accurate, including:

Your name
Email address
Shipping address
Product selection
Size
Colour
Quantity

After an order has been submitted, it may be sent to production quickly.

Because our products are made to order, we cannot guarantee that an order can be changed or cancelled after it has entered production.

We reserve the right to reject or cancel an order where reasonably necessary, including where:

A product is unavailable
There has been a pricing or technical error
Payment cannot be processed
We suspect fraudulent activity
The order violates these Terms

If we cancel an order after payment has been taken, the relevant amount will be refunded.

6. Payment

Payment must be made using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers. Void Cat Co does not directly control those providers and may be subject to their terms and conditions.

7. Print-on-Demand Production

Void Cat Co uses print-on-demand fulfilment.

This means that products are generally created specifically after an order is placed rather than being held in our own inventory.

Production times may vary depending on the product, fulfilment location, order volume, and other circumstances.

Further information about processing and delivery is available in our separate Shipping Policy.

8. Shipping and Delivery

Shipping times, delivery estimates, shipping charges, international delivery information, and other delivery-related terms are set out in our separate Shipping Policy.

Delivery estimates are not guaranteed unless explicitly stated otherwise.

Void Cat Co is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, customs processing, severe weather, natural disasters, industrial action, or other external events.

9. Returns, Refunds and Damaged Products

Our rules regarding returns, refunds, replacements, damaged items, incorrect orders, and other post-purchase issues are set out in our separate Returns & Refund Policy.

Please review that policy before purchasing.

Nothing in these Terms is intended to exclude or limit any rights you may have under applicable consumer protection laws that cannot legally be excluded.

10. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because the customer supplied incorrect or incomplete information, additional costs may apply if the item needs to be reproduced or reshipped.

We recommend contacting us as soon as possible if you notice an error in your order information.

11. Intellectual Property

Unless otherwise stated, the content of the Void Cat Co website is owned by, licensed to, or used with permission by Void Cat Co.

This may include:

Designs
Artwork
Graphics
Logos
Branding
Product images
Website text
Photography
Website layout and presentation

You may not copy, reproduce, distribute, sell, modify, or commercially use our intellectual property without our prior written permission.

Purchasing a product from Void Cat Co does not transfer ownership of any intellectual property rights associated with the artwork or design.

12. User Content and Reviews

If you submit a review, photo, comment, testimonial, or other content to Void Cat Co, you confirm that:

You have the right to submit that content
The content is not unlawful, defamatory, abusive, or misleading
The content does not infringe another person's rights

Where permitted by law, you grant Void Cat Co permission to use content you voluntarily submit in connection with our website, products, marketing, or social media.

We may remove submitted content that we reasonably consider inappropriate or unlawful.

13. Promotions and Discount Codes

Promotions, discount codes, giveaways, or special offers may be subject to additional conditions.

Unless otherwise stated:

Discount codes cannot be exchanged for cash
Only one discount code may be used per order
Discounts may not apply to every product
Promotions may be changed or withdrawn at any time before an order is placed

14. Third-Party Services

Our website may use or link to third-party services, including payment processors, fulfilment companies, couriers, social media platforms, and other providers.

We are not responsible for the independent actions, websites, or services of third parties except where required by applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Void Cat Co will not be liable for indirect, incidental, consequential, or special losses arising from the use of our website or products.

This may include loss caused by events outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

16. Consumer Rights

These Terms do not remove any statutory consumer rights that apply to you.

If consumer protection law in your country provides rights that cannot legally be excluded or restricted, those rights continue to apply regardless of anything stated in these Terms.

17. Privacy

Your use of our website and the handling of your personal information are also subject to our separate Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, and protect personal information.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will take effect when the updated Terms are published on our website unless otherwise stated.

Your continued use of the website after changes are published means the updated Terms will apply to future use and purchases.

19. Governing Law

These Terms are governed by the laws applicable to Void Cat Co's place of business, together with any mandatory consumer laws that apply in the customer's jurisdiction.

Nothing in this section limits rights that cannot legally be excluded under applicable consumer protection law.

20. Contact Us

If you have any questions about these Terms & Conditions, contact:

Void Cat Co
Email: voidcatcontact@gmail.com