Privacy Policy

Last updated: 27 August 2026

At Void Cat Co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information when you visit or shop with us.

1. Information We Collect

When you visit our website, make a purchase, create an account, contact us, or otherwise interact with Void Cat Co, we may collect information such as:

Your name
Email address
Billing and shipping address
Phone number, if provided
Order and transaction information
Communications you send to us
IP address
Browser and device information
Website activity and usage information
Information collected through cookies and similar technologies

Payment information is processed securely by our third-party payment providers. Void Cat Co does not directly store your complete credit or debit card details.

2. How We Use Your Information

We may use your personal information to:

Process and manage your orders
Arrange the production and delivery of your purchases
Send order confirmations and important order updates
Provide customer support
Respond to enquiries
Detect and prevent fraud or misuse
Operate, maintain, and improve our website
Analyse website traffic and customer behaviour
Send marketing communications where you have consented to receive them
Meet applicable legal, accounting, tax, and regulatory requirements

3. How We Share Your Information

Void Cat Co is a print-on-demand business and works with third-party companies to operate our store and fulfil customer orders.

We may share information with service providers where necessary, including:

Print-on-demand and fulfilment providers
Shipping and delivery providers
Payment processors
Ecommerce and website hosting providers
Analytics providers
Advertising and marketing platforms
Customer service and technology providers

For example, information such as your name, shipping address, and order details may need to be provided to our fulfilment and delivery partners so that your order can be produced and delivered.

We do not sell your personal information.

Some third-party providers may process or store information in countries outside your country of residence.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning correctly
Remember your preferences
Understand how visitors use our website
Measure website and marketing performance
Provide or measure relevant advertising

You can generally control or disable cookies through your browser settings and, where available, our website's cookie preferences. Some website features may not function correctly if certain cookies are disabled.

5. Marketing Communications

If you choose to receive marketing communications from Void Cat Co, we may send you emails about products, promotions, offers, or other store updates.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in those emails.

You can also contact us directly if you would like to stop receiving marketing communications.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, fraud-prevention, and record-keeping requirements.

Different types of information may be retained for different periods depending on why we collected it and our legal obligations.

7. How We Protect Your Information

We take reasonable administrative, technical, and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, privacy and data protection laws may give you certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or restrict certain uses of your information
Withdraw consent where processing is based on your consent
Opt out of certain marketing communications

Some rights may be subject to legal exceptions or requirements.

To make a privacy-related request, contact us at voidcatcontact@gmail.com. We may need to verify your identity before processing certain requests.

9. Children's Privacy

Void Cat Co does not knowingly collect personal information from children who are not legally permitted to provide that information without appropriate consent.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and, where appropriate, remove the information.

10. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Void Cat Co is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party services you use.

11. International Data Processing

Because we operate an online store and use third-party service providers, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards may be used when personal information is transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers, or legal obligations.

Any updated version will be published on our website with a revised "Last updated" date.

13. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, contact:

Void Cat Co
Email: voidcatcontact@gmail.com